Remote working has its fair share of controversies, but it’s becoming a trend in the world of business. More and more Singapore companies are offering remote working to attract the best talents worldwide.
However, managing and keeping in touch with remote employees can be extremely challenging, especially when working on different tasks, at different times, and possibly in different time zones. Fortunately, there are IT services to provide solution to these challenges. Here are seven of them to assist you in managing your off-site employees.
1. Video Conferencing
One of the top complaints about remote working is the lack of face-to-face communication. This can be fixed with video conferencing and hence why companies need IT services in Singapore to manage this ability. This allows managers to communicate with their employees audio-visually, regardless of location differences. However, both you and your employee have to install and use the same video-conferencing software to make this possible.
2. Instant Messaging
Allow everyone to communicate easily from wherever they may be working from by setting up an instant-messaging system for all corporate purposes. This way, you and your employees will be able to ask questions and forward quick reminders in an instant without having to use email. This is a more productive communication tool as this helps ensure constant communication among the network.
3. MDM Strategy
Managing remote workers can become a problem to employers when IT services provides off-site employees with corporate devices without compromising the security of the company’s assets. If you have heard about BYOD, or bring-your-own-device, you’re probably familiar that this is the policy often used on off-site employees. If you opt for this method, a mobile device management (MDM) will give your employees both the freedom they need to work without compromising the security of your business assets and data.
4. Implementation of Common Policy
Work with your HR and IT services department in creating a policy for off-site employees. Include specifics like who can work remotely, what tasks can be completed remotely, and what the expectations are regarding how reachable by email or phone an off-site worker can be. Having clear expectations is the key to avoid miscommunication and abuse of company policy.
5. Cloud Back-Up
Another concern among employees with remote working is their ability to preserve critical business data. In case of damage or loss of hardware, an employee may lose the entirety of the data he or she holds. One of the tools you can use to avoid data loss is a cloud back-up service. However, pick a cloud service with enterprise level security to hack-proof your system.
6. File Sharing Through Cloud
End-users can securely access, sync, and share files from any device and location with cloud services. Businesses are offered with many options, and cloud service providers often offer you the choices to set up from a private cloud, hybrid cloud, or on-premises. Utilizing a secure, enterprise-level file sharing system saves your workers from the burden of storing files in their personal devices and transferring them via unsecured means like flash drives and emails.
7. Your Availability
Your employees, both on-site and off-site, need to know that the management is available when needed. Set yourself “office hours” to let your employees know when they can reach you. This keeps communication lines open and gives plenty of opportunity for your remote employees to reach out to you.
In today’s business era, technology allows workers to do their job from anywhere, anytime. Yet, from a supervisory point of view, out of sight should not mean out of mind. With a myriad of IT services available today, it’s no longer impossible for Singapore managers and business owners to manage their remote workforce effectively and efficiently.